Your one-stop social media solution: from content planning and creative production to posting, engagement, and performance tracking, so your brand stays active, consistent, and impactful.
Social media management is a continuous process of understanding your audience, creating content that speaks to them, distributing it at the right time, and iterating based on what the data tells you.
StoryArc Media is a Petaling Jaya-based social media agency that manages end-to-end social media for brands across Klang Valley and Malaysia. We handle everything from account setup and platform strategy to content production and monthly reporting: so your team can focus on running the business. For a local overview, see our social media agency Petaling Jaya page.
Our social media clients include Volvo Sime Darby Swedish Auto, where we launched their TikTok from zero and grew their Instagram by 240% in under a year, and Fino Piza, where a single viral short drove more than 150 customer inquiries in two months.
We work across Facebook, Instagram, TikTok, LinkedIn, and Xiaohongshu (RED), tailoring the platform mix and content format to your specific audience and goals.
Every social media management engagement covers these core areas. Your package determines the scope and volume within each.
Set up and refine your social media profiles to ensure your brand is presented clearly and professionally across platforms.
Develop a content and growth strategy tailored to your brand, industry, target audience, and business objectives.
Consistent, strategic content schedules to maintain engagement and visibility, reviewed and approved by you each month.
Compelling captions, scripts, and messaging that communicate your brand story clearly and in your brand’s voice.
Create high-quality photo and video content designed specifically for each social media platform and format.
Design visually engaging graphics, carousels, and creative assets aligned with your brand identity and guidelines.
Manage comments, messages, and interactions to build trust and engagement with your audience.
Plan, launch, and optimise paid campaigns on Facebook and Instagram to increase reach, generate leads, and drive conversions.
We start with a structured briefing process to map your audience, your competitors, and your brand position. From this we build a content strategy and platform plan specific to your goals.
Batched shoot days keep your team’s schedule clean. We produce all content for the month in one or two focused sessions, then deliver first cuts within a week for your review.
We handle all scheduling and posting across platforms. Monthly reporting covers reach, engagement, follower growth, and top-performing content, with recommendations for the next month.
We manage Facebook, Instagram, TikTok, LinkedIn, and Xiaohongshu (RED). We tailor the platform strategy to your target audience and business goals: not every brand needs to be on every platform, and we help you focus where it matters.
This depends on your package and platform mix. Typically we produce 12–20 pieces of content per month, including short-form videos, static graphics, and carousel posts. We plan content in batches so production days are efficient and your team’s time is protected.
Yes. Meta Ads (Facebook and Instagram) management is available as part of our social media service. We plan, launch, and optimise campaigns for awareness, lead generation, and conversions, with monthly reporting on results.
Once we receive your brief and onboarding information, we can typically publish your first content within two to three weeks. The onboarding involves a strategy session, a content audit if applicable, and an initial shoot day.
Yes. Every piece of content goes through a client review process before it is posted. We share a content calendar monthly so you can see what is planned, provide feedback, and approve before anything is published.
Tell us about your brand and we’ll put together a proposal.
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